Jun 16 2010

Five Lenses for Viewing Patterns of Change (cont’d)

In my last post, I shared three of the lenses I use to observe the patterns (mindset and behaviors) that I pay attention to:

  • The importance placed on matching change challenges with the appropriate commitment
  • The importance placed on the intent of the change
  • The importance placed on sponsors

Now, I’ll continue with the last two lenses: more

Jan 20 2010

Guidelines for Dealing with Top Change Agent Challenges

Whether change agents are internal or external, they often have to operate in an environment where sponsors are less than prepared to perform their role. Here are some guidelines for addressing common challenges agents face when in service to sponsors.

Aim for realization, not installation.

Many sponsors focus on installing critical changes—putting solutions in place—rather than realizing the intended business benefits. Be sure you and your sponsor are clear on whether you are working toward full realization of the initiative’s objectives or some degree of installation with reduced expectations.

Make strong sponsorship your top priority.

Realization of change is impossible without sufficient sponsor commitment and the capacity to follow through with his or her intentions. Successful agents foster the necessary sponsor behaviors to build and maintain three critical elements: more