How to Manage Capacity
There are two aspects to capacity management—its relationship to stability and uncertainty, and the measurement of its variables.
The Zone
Managing capacity involves:
- monitoring the supply of, and demand on, adaptation capacity, and, when necessary,
- making adjustments in order to operate in “The Zone” (a space for pursuing as much change as possible while minimizing the negative effects of future shock).
As I stated in the first post of this series, future shock occurs when the demands of change exceed a person’s or group’s capacity to properly deal with its implications. (This is reflected in their inability to maintain productivity, quality, and safety standards). At first glance, you might assume that future shock is something to avoid at all cost. However, that’s not what I’ve seen from leaders who consistently achieve their change objectives. more
ChangeThinking.net
©2010 Conner Partners, Inc.
www.connerpartners.com
How to Get Unstuck
(1) Comment“You don’t drown by falling in the water; you drown by staying there.” ~Edwin Louis Cole
In my last post, I wrote about what happens when initiatives become “stuck.” Challenges and obstacles to implementation are a regular and expected occurrence in any change initiative. They become problematic, however, when the attending change agent doesn’t have a plan he or she believes in, or even an idea, of how to solve the problem.
There is a framework practitioners can use to determine how to get unstuck, regardless of the nature of the desired outcome, or the implementation approach used (Kotter, Bridges, Anderson, Prosci, Conner, etc.), or the specific actions they call into play. This post provides a way to look at a generic intervention process and how to apply it to any change or execution methodology. more
ChangeThinking.net
©2010 Conner Partners, Inc.
www.connerpartners.com
