February 21, 2012
Serving as a professional change facilitator is challenging under any circumstances but this is especially true when attending to people in the midst of deeply emotional, or cathartic, breakthroughs. The intense struggle associated with trying to hold on to the status quo, the anxiety of letting go, and then the difficulties of opening up to new possibilities generates extremely profound emotions that we must be prepared to recognize and respond to properly.
In this post, I include an extensive list of ways we can help others in their emotional journeys.
November 8, 2011
In this series, I’ve been discussing the importance of having tough conversations with clients when warranted. In this last post, I describe seven ways to stay confident and centered during a tough conversation.