Jan 24 2012

Harness the Momentum of Synergy to Realize Change Goals

This is the last post in my series on developing synergistic work teams. I have been describing a four-phase model that includes Interacting, Appreciative Understanding, Integrating, and Implementing.

Phase IV: Implementing

Finally, all the hard work of communicating, and appreciating and merging divergent views begins to pay off. The synergy process I’ve been describing has many benefits: more

Nov 29 2011

Use Ethical Ploys to Change the World

In this series, I’ve been discussing the use of ethical ploys by practitioners to add value where it is needed, but not solicited. I define an ethical ploy as a “noble ruse” that guides someone toward seeing a point of view he or she might not have otherwise been open to.

In this post, I’d like to present two examples of ethical ploys that highlight the concept of enticing people, in an honorable way, to see more than they asked for or expected from a situation. As you will see, the results of either can have benefits far beyond the realization of the change goals. more

Feb 09 2010

How Resilient Are You?

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As a change practitioner, you’ve probably seen the impact of major change on your team’s or department’s productivity. Humans have a limited capacity to absorb the disruption that change creates. When an individual faces more demand for change than he or she can absorb, the result is an increase in dysfunctional behavior.

To adapt successfully, individuals must increase their speed of change. I’m not talking about the velocity at which things around them are changing, but rather how fast they can recover from their own disrupted expectations. When people are able to function at their optimum speed of change, they can absorb significant disruption with minimal dysfunction. The key to increasing a person’s speed of change is resilience.

Resilient people are no less vulnerable than others to the stresses of change. They can’t prevent disruptions, but the results of a change are often more fruitful and less damaging for them. Resilient people bounce back quickly; they do not become victims of change. more